Im feeling scammed as I paid for mine already, too! Ordered a Catalina spa in Oct 2021 at their Aqua Living Store. The outlet brand was recently rebranded from the RecDirect Factory Outlet name, though they have continued to sell many of the same spa models, including the Dr . They claim their pricing is substantially less than traditional retail because they can keep their overhead and costs down with their sales and distribution model. We purchased a swim spa in March 2022 from a local dealer in Pensacola, under the agreement that a damaged corner panel would be replaced under warranty by the company (LPI). lpi aqua living. Contact Information. I went to the lpi website to file a service request and discovered the website was down. The technician then noticed that the cover is damaged/warped and the 3/4 - 1" gap in the center where the cover meets cannot be resolved. lpi aqua living. Manufactured with 6 individual spacious shelves for storage and organization. I'm not sure who has the better job at LPI, their CEO or **** in shipping. For those discerning buyers looking to cut out the middle man and save a buck this may be a good option. June 11, 2022 Posted by: grady county, ga zoning map . We currently have been carrying out bucks to fill the tub. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. LPI, Inc. | Complaints | Better Business Bureau Profile 215 were here. The lights on the whole back side aren't working, so LPI ships me the replacement lights without the front panel, and hasn't contacted me to update me on the service timeline. He Told me I should just find the part on another website. A hot tub that doesnt heat properly is understandably frustrating. These people are crooks and are lying about there ability to make and deliver on tubs. They are cheaply made and are not very energy efficienct. MSRP - $8199. Jusben Engineers is a major B-BBEE engineering, construction, and maintenance contractor, delivering complex projects in the power, oil & gas, building, infrastructure and resources sectors in South Africa, Africa, and the Middle East. Our instructional videos cover many hot tub topics such as: how to drain your spa, how to change temperature ranges, how to change the filtration duration, how to change the mode of heat or rest, how to locate the serial number for various spa models, how to replace the waterfall on/off valve, how to replace a pump or jet in a spa, and how to wire a GFCI for a 220v spa. We purchased an aqua living spa November 2021. Aqua Living Factory Outlets LPI International out of Tennessee continues to evolve and change in the fast paced hot tub world. I have had absolutely NO luck in contacting the salesperson, Scotty Baker at LPI Inc. to set up a return of the cover. New Patient Forms; About; Contact Us; lpi aqua living. We are not seeing an order or warranty request under your name. Early on I was told to expect a delay due to covid. Multi-Layered Fiberglass Reinforcement. SOLD DEC 9, 2021. Payment 324861127699. They suggested I take the panel off of the hottub and check the connections- like I am a hot tub mechanic. There was correspondence between a representative and the customer with an offer being made. I have emails from LPI and text from the vendor. (this was one of the main reasons I bought this specific spa as the salesman ****** said it was a "great" sound system.) Thanks for the comments the site has a big array of models and I'm not sure we are talking of Dr Wellness or Catalina, Every thing that company touches is garbage, bests words I can use to describe LPI is..dumpster fire. Did you ever receive it?? Thank god. There are numerous other issues like the touchscreen not working properly (Catalina claiming that it doesn't work when wet!!??? As of 1-15-2023 the website is still down. We are currently experiencing this with finding appliances for the new home that were building. The headrests were missing the magnets that attach them to the tub. We purchased the Catalina Berkshire hot tub from an aqua living dealer on march 23 2022. As you read the attached e-mails, I asked if the cover had metal 'strips / bars' on the sides of the cover so I could use it with my current hot tub cover lift. The industry will travel to Orlando this week. Learn how to properly clean & maintain the longevity of your spa cover. The display area is 344.16 x 193.59mm, so it fulfills the creative space's needs and ensures the fineness of color images and lines. They agreed to send me a list of technicians in tennessee that might come look at it. This is the bomb!!!!! Wonder what the long-term implications on quality, service/warranty is. The solution? They said that we canceled using him and did not (mind you he is the only person who has tried to help us). EVERYONE I have dealt with in this company has lied to me. The latest is that their computer system is down and they can't tell me if the parts have been ordered or not. They began drafting 50.00/month from my disability account on the 3rd of the month, yet reported to the credit bureau that I was in collections. for staying informed and competitive in the hot tub market. The chargeback department advised of accepting it in lieu of refund on 12/28/22. Do yourself a favor and buy a Jacuzzi brand. Login with username, password and session length. I have had nothing but problems with this tub since then. Just wondering cause I just ordered one. Youre someone who loves to pamper yourself with manicures. Im out 500$ , my credit is down 100 points and i have no hottub. 2016 All Rights Reserved - Hot Tub Insider -, Johnson City Hot Tub Manufacturer, LPI, Inc, to Expand Operations - Hot Tub Insider, Hot Tub Manufacturer LPI Inc Employee Tests Positive for COVID 19 - Hot Tub Insider. Please contact ***** at 423-349-2969 to discuss possible solutions. After establishing contact with LPI spa parts (******), we were able to get the panel ordered (#XXXXX) on or about May 11, 2022 and were informed it would take 4-6 weeks to manufacture and ship the panel. $ 5,199.00 $ 4,699.00. The repair man who has bent over backwards is at loss for trying to fix the cover as he gets no support from the company. So they obviously didn't test it. Our entire business has been, and continues to be, affected by the global pandemic, Hatley says. Home - LPI, Inc. Decorate the wall with Circle Art - beautiful Danish design print on round format in a wide selection of beautiful designs for the modern homedecor. Purchased spa from them in 5/2022. Spa Repair & Swim Spa Maintenance, If you're looking to buy a swim spa one of the first questions you ask is "are swim spas high maintenance?" Join other industry pros who get pertinent, fast-reading nationwide stories delivered twice a week to their inbox with AQUA Today. New Platinum Spas Deluxe Range Passes CEC test, Pinch A Penny Opens New Store in Flower Mound, Texas, Toolbox for Excellence Announces Nationwide "Participate to Educate" Contest, PHTA Announces Standards Revision, Issues Call for Committee Participation, Pinch A Penny Opens First Store in Austin, Texas. I then filed another claim about a month later because they didn't replace the front panel. Did you return your unit? I loved the G2 model hot tub I bought from them for about one year. Then a seal broke and I called and they just wanted to tell me that I was out of warranty. Calcium scale can build up in the pipes, jets and other components of your hot tub, and it can damage the working parts of your spa. Since then the hot tub has not functioned properly. Needless to say I never heard from her again. For 15k or whatever he paid for it he could have gotten almost any brand he wanted. From the grocery store to the park to family road trips, your dog is always by your side. I said i would if it will be delivered by dec 1st and asked if this nightmare with there company will ever be over. This was built, shipped to the store and then delivered to my house on 10/30/22. It came in December of 2021. So he came out again. (The consumer indicated he/she DID NOT accept the response from the business.). . If I don't replace the cover soon, my current hot tub will not hold up through the winter season up here in New Hampshire. Dale J, Ordered a Catalina spa in Oct 2021 at their Aqua Living Store. Aqua Living Factory Outlets | Better Business Bureau Profile LPI, Inc. | Reviews | Better Business Bureau Profile We purchased a hot tub from LPI, INC during a sale in the parking lot of Rogue Valley Mall on Sunday 8/20/22 for $9900.00, charging our Citi Credit card . Here we discuss the water chemistry basics & how to prevent mineral buildup in your hot tub. I told them I knew I was out of warranty, wasn't wanting anything free but needed to know who to call. SOLD MAY 2, 2022. Prior to the pandemic and the agreement for the current drafting amount, the account was behind. I'm very disappointed with the quality of this spa, and even worse the level of customer service. We purchased a SPA from LPI, Inc. in June. I asked if there was something that could be checked, like a sensor. Body awareness: For a person living with depression caused by a chronic disease, or someone worrying about recovering, aquatic therapy is a good way to redirect the mind. You get what you pay for with these. LPI is a dynamic . lpi aqua living. I need a part for the hot tub to be functional and have been waiting for months for it to be in stock (lpi told me it was just backordered) . BUYER BEWARE!!!!!!! We were in contact with ******* ********** who begged us to not got to the BBB, however since we decided to work with her she has since blown us off. But thats given you ever get it built and delivered. SWIM SERIES Now they said in August. Kendrick Content 2023. Jacuzzi Group Names Licensing Agency Beanstalk for Global Representation, Pentair Honored for Impact by Real Leaders, PHTA Leadership Certificate Program, Powered by Cornell University. LPI International out of Tennessee continues to evolve and change in the fast paced hot tub world. $369,000 Last Sold Price. . If you have a dog, youre probably used to them going everywhere with you. lpi aqua living Aqua Living Factory Outlets Houston | LinkedIn Aqua Living Factory Outlets - Home - Facebook CEO Dave Hatley proposes internal vaccination promotion. Well guide you through the process. Read about when and how to maintain the jets of your hot tub. However, within the last few months the customer service department in TN have been outstanding to work with. ****** ***** We have had to replace two motors, a 60amp circuit breaker that it blew due to the motor constantly running because of the cover issue. When calling them back the person on the phone is rude and made me wait about 10 minutes. Plumbed using 100% Anti-Fungicide tubing to prevent nasty bacteria back-up in plumbing lines resulting in cleaner water and less chemical use Proudly Made In The USA Specs: Gallons: 200 Weight: 680 lbs. Take a virtual tour of one of our showrooms. But FYI if you buy a 4,200$ hot tub from them they add a bunch of stuff like steps, cover chemicals and other odds and overpriced ends for 1,000$ without you asking for them then charge over 3,000$ in financing charges. Regular maintenance and upkeep will increase your enjoyment of your hot tub, and help you get the longest life out of the spa and its components. My electric last year jumped up $400 each month due to the issue of the cover not sitting right so the tub can not heat correctly. You get what you pay for with these. The account has continued to accrue fees and interest. This profile is powered by Birdeye. I have been making payments. AQUA LIVING FACTORY DIRECT - 12 Photos - Yelp Both Gary and the customer service have been wonderful to work with. No I sent a email and they said they would try to start building it at the end of October. I told him I paid $7447 for this Hot Tub and all Im getting is a run around by the manufacturer, So he was the next person I called. #NEWS: LPI, Inc. doing its part to help curb COVID infection rates. CEO Upgrade Your Experience Hot Tub Pergola $ 4,995.00 5.00 out of 5 Swim Spa Steps 0 Cantilevered Umbrella $ 299.00 0 Cover Valet $ 249.99 0 1 2 6 Next One of the best Hot Tub & Pool, Home Services business at 670 Albion Ave, Schaumburg IL, 60193 United States. It was a unit that had a damaged enclosure, but the dealer assured us the damaged parts would be ordered and shipped to us and the unit would still have all the original factory warranty. Furinno Pelli Cubic Storage Cabinet , great for storing and displaying items such as artworks, toys, books, folding clothes or other household necessities. I use the hot tub once a week. With detailed information on each of the hot tubs,you will discover new features and what to lookfor when picking out your dream spa. Plus we noticed the cover is missing foam entirely in a section from poor manufacturing and were told it only had a 90 day warranty and to buy another one FROM THEM for over $500 that would suddenly have a 5 year warranty. @kenmcenany- did you ever get your hot tub? FOR SALE! The reason for the change remains uncertain, however, the brands they market have remained the same. I have now stepped up the phone calls to every other day in the hopes of making progress. Aqua Living Factory Outlets Reviews, Ratings - BirdEye During the pandemic, I lost my job and worked with LPI on payment arrangements. Get more reviews from your customers with Birdeye. The panels are on back order and when the materials are received, these will be made and shipped for installation. LPIs second manufacturing plant in St. Petersburg, Fla., has not reached its production ceiling, meaning dealers who carry LPI swim spas will be unaffected. If your hot tub is damaged beyond repair or youre replacing it with a new one, you need a plan for removing and disposing of the old one. They are on Craigslist in my market. 5% would be over a 400$ late fee. Aqua Living Factory Outlets is a company that sells a wide variety of hot tub and swim spa products. View customer reviews of LPI, Inc.. Leave a review and share your experience with the BBB and LPI, Inc.. . Your new hot tub is a major financial investment. View David Hatley's business profile as Chief Executive Officer at LPI. Aqua Living Factory Direct is . After radio silence from the company I finally talked to Larry (the only one who could help and also the one with radio silence) who informed me the part I need is obsolete and they cannot order it. LPI Eliminating Dealer Program | AQUA Magazine Luckily, I filed a dispute with Visa when I felt things going wrong and no responses. They continue to change the dates, since may . ), then we have the best 4 person hot tubs for you! LPI, Inc. recently announced its acquisition of Phoenix-based Tuff Spas and its patented hard-top cover. white red blue wire black frog species; favor the bold memory alpha. However, no one indicated that all of the accrued fees or interest were no longer your responsibility, nor was a new finance agreement with terms signed. Spas - Aqua Living Factory Outlets Home > Spas Unbridled change in a fast-paced world makes the health-enhancing, stress-relieving, exercise-achieveing features of a swim spa a modern necessity. (704) 322-4204. I think they are working on improving that. Its not the fault of the distributor if they cant get product. Curious about LPI / Aqua Living / Dr Wellness Aqua Living Factory Outlets. #NEWS: LPI, Inc. doing its part to help curb COVID infection rates. Get the best hot tubs at the best prices! They do not stand up to their warranty! We've got 5 unique Valentine's Day hot tub and spa experiences that will make this and all the years after a day to remember. I am ready to drive this back to them. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. The address on the receipt for the hot tub has not received a completion report and out local post office does not deliver mail there yet. When shopping for a hot tub, the number of choices can seem overwhelming. 04/22/2022. Weve helped 100s of people find relief from their everyday pains with our spas! I ordered it July 15th. What state do you live? They manufacture there own hottubs so your definitely getting a run around if there saying to contact the manufacture. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Get tips on how to clean different types of jetted tubs and spas. It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. 1.3K views, 4 likes, 0 loves, 0 comments, 1 shares, Facebook Watch Videos from Aqua Living Factory Outlets: #NEWS: LPI, Inc. doing its part to help curb COVID infection rates. Now I am told it will be in production on 1/8. Didnt see much in the way of there hot tubs but a couple guys I know dropped there swim Spas when they found out who bought them, Curious about LPI / Aqua Living / Dr Wellness, Re: Curious about LPI / Aqua Living / Dr Wellness, Quote from: Hottubguy on December 11, 2018, 10:57:10 pm. 140 complaints closed in the last 12 months. Several weeks went by and they never showed up. My electric usage has gone from about 8kWh per day before the tub to over 55kWh per day since its been turned on. My purchase date was 10/30/2020, We were promised delivery By February 2021. Submitting a response indicates a willingness to work with customers to make things right. The company constantly is blaming him. Catalina Spas - Luxury Hot Tubs - Best Hot Tub Brand | Catalina Spas When a technician installed it, he found that the touch pad didn't work. We accept payment through Paypal ONLY, the fastest and safest way. However, that date kept being pushed and finally the hot tub was delivered in Dec 2021. Aqua Living Factory Outlets - Hot Tub Insider Being able to chat with other residents becomes an important part of many peoples . The original terms for the financing loan were for 18 months, the balance remaining is primarily accrued interest and late fees. This field is for validation purposes and should be left unchanged. It has performed as promised and we are happy. It came in December of 2021. SpaRetailer is the one-stop destination for staying informed and competitive in the hot tub market. Spas & Hot Tubs Factory Direct Prices - Aqua Living Factory Outlets Get the best HOT TUB at the BEST PRICES We are proud to provide an oustanding level of service, quality products, and competitive prices. 52,990.00 5,000.00. fun diy stuff; hamster maze kit; did teeturtle make unstable unicorns; the true black tarot deck; warp brothers storage bags; from beijing with love watch online a ruin of roses series in order More LPI, Inc. View our support video guides, documentation, and spa owner's information for everything you need to know about owning any of our products. Grow your business. They have proprietary jets in them. BBB is here to help. Integrating our industry-changing hard top cover with acrylic spas has been a dream of ours for many years now. If you have back pain, especially lower back pain. I just want my money back. Thank you for your picture submission. lpi aqua living. Your warranty case ******, has been opened. Unlike others, my experience has been excellent. They just kept questioning me about my settings, said I was out of warranty and they couldn't help me. Customer Reviews are not used in the calculation of BBB Rating. Filters are an essential part of keeping your hot tub water clear and pleasant. Purchasing a spa from this company is the single worst house-related decision I have ever made. By focusing on the motions and movements of the program . ************. At Catalina Spas we believe in an overall approach to health, exercise and relaxation. Its purpose is to strengthen the They are on Craigslist in my market. Take a virtual tour of one of our showrooms. Aqua Living Factory Outlets 12 reviews Claimed Hot Tub & Pool See all 76 photos Write a review Add photo Location & Hours Suggest an edit 6414 Horsepen Rd Richmond, VA 23226 Get directions Amenities and More Accepts Credit Cards Accepts Android Pay Accepts Apple Pay Accepts Cryptocurrency 6 More Attributes Ask the Community Ask a question Q: They are made In Tennessee under a number of names. With their unique corner-accommodating shape, these types of hot tubs can easily fit into most indoor and outdoor, Ergonomic seats, dozens of powerful jets and mesmerizing lights these are just some of the things that luxury hot tubs can offer. Bluetooth Waterproof Audio with built-in speakers & subwoofer - INCLUDED. You know things are going on drugs, abuse, neglect, unhealthy conditions, etc, but the other parent denies everything you confront them with, or has simply skipped town with the kids. I received no communication from lpi, but after a couple weeks I received glass balls and headrests in the mail. I come to find out this control panel is a known defective component but they continue to ship out the same control panel. Full Foam. Numerous emails and messages went unanswered to **** from customer service. Pumps: 2 pumps (1 - 2hp pump & 1 - 1hp pump) Jets: 31 Stainless Steel Jets Electrical: Dedicated Plug 115V 20 Amp A representative from the company will contact the customer, today, to discuss alternative options. To The Trade. switzerland vs norway which is more beautiful, the triangle midsegment theorem delta math answers, cavalier king charles spaniel rescue michigan, what percentage of the uk population is bame, canadian battery recycling companies stock, examples of independent and dependent variables in healthcare, are peter bergman and tracey bergman related in real life, Citrus County Housing Authority Phone Number, virgin atlantic cabin crew salary per month, houses for rent by owner blount county, tn, how to raise handlebars on carrera subway, average high school football player squat. Fill out the form to download your instant rebate and FREE buyers guide! Initiative (LPI) through the Food and Agriculture Organisation of the United Nations (FAO), with the financial support of the European Commission. We've been playing on both sides of the fence for four or five years now. We are still facing unprecedented demand for our product, with no signs of things slowing down. 3 Beds. Christina Hall Director at Aqua Living Ltd - AquaLiving.co.uk Greater Portsmouth Area . People with delivery issues especially during this time, should be aware that many manufacturers are far behind in producing in stock for their distributors and retailers. The only info he obtained for me was that he put in another service request and that it was an issue with the manufacturer and I would have to wait, that was all he could do. AQUA LIVING FACTORY OUTLETS 505 Twin Oaks Dr., Johnson City, Tennessee, United States, 37601-7610 Sharing is caring! When I followed up again. We have retail stores that we own, and we have dealers in the same markets, meaning we're somewhat competing against our dealers, Hatley says. Your cancellation was approved. When I contacted customer service I was informed I needed to file a warranty claim through their website, which I did. lpi aqua living - The North Creek Clinic They dont stand behind their warranties. Terrible quality control and customer service. They also delivered it with the wrong cover, we wanted the soft cover with the lift, and they delivered it with the hard cover. they would not honor my service request done at 5 month mark even though i was told cover had 6 month warranty!! It has been over 200 days since I paid for a hot tub from LPI that I never received. A beautiful bathtub from Aqua Living can be the focal point of your bathroom. Paid for it in early May. Discover the wellness and relaxation that a hot tub or spa can bring to your home with Aqua Living Factory Outlets. Aqua Living Factory Outlets Houston Wellness and Fitness Services Follow View all 5 employees About us Website https://aqualivingstores.com/spas/ Industries Wellness and Fitness Services Company. Its not how most major manufacturers do it, but that is how they are going. He found a wire was not connected at the factory. Gary was great with information and able to answer all our questions without any pressure. There are probably 50 brands better. On sale for only $4699! japanese tv app; usb foot warmer; mortal instruments show Aqua Living Factory Outlets is home of the original swim spa and the only manufacturer to offer the proprietary AnyTemp Hot and Cold Spa System. I was 4-5 months out from my purchase date and they said it would be done nov 1st . Must read before buying from LPI Inc. or Aqua Living Factory Outlets. Its already three weeks past the original estimated delivery date!! Expands to Vietnam, Pinch A Penny Opens New Store in Pearland, Texas, CMAHC to Host "Vote on the Code" at the 2024 AOAP Annual Conference, A Look at the 2023 NDPA Water Safety Conference, 2023 Model Aquatic Health Code Now Available, PHTA Issues Call for Members of Standards Consensus Committee. I ordered my hot tub on 8/14 and was told it would be 7 to 12 weeks. Per invoices and signed completion of service, the only remaining issues are the panels and pressure diagnosis. Between our great prices, wholesale options, stellar customer service, and easy to navigate website, its never been easier to get your hands on these products. Because they are built cheap. I informed ****** the website was down and was told to talk to customer service and get on the list for them to input the information when the website is repaired. These activities generally allow residents to maintain healthy lifestyles by encouraging movement and socializing with their peers. BBB Business Profiles may not be reproduced for sales or promotional purposes. I was told it would go into production in two weeks (even though it was already supposed to be in production). LPI CEO Dave Hatley says the change is the result of the company reaching an impasse where it is no longer feasible for the Johnson City, Tenn., facility to meet the production needs of a dealer network and its own retail stores. LPI is also moving away from dealer-based sales and going customer-direct. Good Luck with that. We waited months to get it, got the Catalina delivered, and took 8 months to service it, only to hear it would not work had to be replaced, they replaced it and it still doesnt work, now we have to get an attorney 14,577.77 spent and no working hot tub for over a year, worst experience for any purchase and now have to fight them, 2nd hot tub has been here 2 months and it still does not work.. DO NOT TRY TO SAVE MONEY, RUN!!
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