I have been calling every week trying to schedule a Technician to check it out. Purchased a Kenmore Elite 795.7248 sold as model 72483 and is manufactured by LG. This Refrigerator quit working on 2/23/19. I'm being told the compressor is on back order so it could be a while. I have lost all confidence in LG and their Sears repair techs. What a disaster. The fact that LG was well aware of the problem with the compressors, I would certainly like to think my refrigerator would be included in the settlement. Quit cooling 4/9/20. There are plenty of other folks who could use to be in on it from what I have read. I was so excited to get my Kenmore Elite Refrigerator 2 drawers with bottom freezer (Model No. High-level performance from this low-cost Kenmore freezer fridge. They finally sent a repairman that took the entire microwave apart and basically rebuilt it. Purchased a Kenmore Elite 3 Door 9/14/17. They came out and replaced the operation panel and it worked for a couple of hours - I called them back and he said the compressor was bad and would keep blowing everything. Call for service, the compressor is not working. 412. quit working in July 2019. Mine didn't even last that long. He replaced the part and mentioned that it may not work and something major could be wrong. Let's file another one. I thought we bought a top-of-the-line refrigerator Kenmore Elite by LG model 795.74023.411 in 2016 paid over 3 grand in November 2021 lost all items in it. Bought a package sunday special. THIS THING IS A LEMON! Now out of warranty and it took 2 weeks for service tech to come out, to say it's now the fan. Our appointment time was between 1pm and 5pm. So disappointed, being a stroke survivor on a. Now Sears looks bad and definitely will not buy another LG fridge. Product Recalls. Spoke with repair technician who informed me that unit was actually an LG unit. Our unit was purchased in Dec 2018. However, LG will not honor the Kenmore Compressor warranty. HELP. I was getting ready to retire in order to care for him so we purchased this refrigerator as well as other new appliances in preparation for the issues we would be facing in the coming months. Was given the date for Sears to come look at it of January 4, 2023. I purchased a kenmore Elite refrigerator in August of 2015. I have a Kenmore Elite Refrigerator/Freezer, Model 795.74023.411. So I guess I will have to unload it for the second time and wait 24 hours. Purchased Dec. 2019. Wth I purchased a Kenmore elite for 2800 on sale from 4300. The fridge stinks and we have lost over $1000 of food. The repairman said he sees at least one of these a week. Purchased a Kenmore Model # 72595 in 2018. (4 The defect CODE shows on the Refrigerator and Freezer Display. Since this is a standard depth refrigerator it stands away from the counters so it will fit is a 33 wide by 66 high space. (3) When the defect CODE removes the sign, it returns to normal operation (RESET). I call LG tech support and did a smart diagnoses over the phone and they were able to know the refrigerator status. It is less than 5 years old. Not to mention the first time it stopped working they told us it would be several months before they can even have someone look at it so we had to go buy a new refrigerator for the kitchen. The repair man told me that he had those model with the same problem for that year. Sears was of no help when I called so I hired a local repairman to come take a look. We paid 3rd party to come and install parts and the new compressor was dead!! We now found out from the repair person from Sears that it is the compressor and condenser which he told me was a problem directly from the factory. He recommends Frigidaire only and the high end which is Electrolux. Yesterday we found that it was not working. My LG refrigerator has died twice (compressor failed twice) withing 4 years since it was purchased. Bought a kenmore elite refrigerator with a LG compressor a little over 5 years ago (Feb 2017) it stopped working had a repair person to come out and said it needed a new compressor. Because sears left Canada I had to pay for repairs. Oder coming from my refrigerator. Not sure where to turn. Plus I lost 250.00 worth of food. I have lost all of my refrigerated and frozen items. Even then because Sears does not do repairs on the weekend, therefore we had to spend $160 on a small freezer to salvage as much of our frozen food as possible. I would like an reimbursement for this repair. Called Sear Service and was told the soonest someone could come out was 5 days later! Model # 79574307810. The compressor is not running. numbers located on the data plate inside the fresh food section of the refrigerator door: Kenmore Elite Trio . This a very poorly made appliance from Korea and quality control from their production line is obviously not in place. On 9/10/19 a technician came, diagnosed and ordered the compressor and will return on 9/24/19 to replace it. Receive discounts, usage tips, and recall notices. Model ELITE LG My Repair & Advice. I also lost about $300 worth of food that was in the freezer and some that was in the refrigerator compartment. The Sears repair man did not show up until around 6pm. Finally said bad compressor, said that cpu board was not compatible with their "Universal Compressor"and I would have to purchase a new board for the repair. Didn t see number on recall list but should be. Part and labor is expensive to replace. I am highly disturbed by this. 1ST they sell a faulty product, then they send out a repair company of 3 they use that then orders the wrong part and yet I am the one still suffering thru the summer without. I found out from Sears Home Appliance guy that it is the compressor. Orders parts, parts come in 3 days, takes another week to get technician out to fix it. I purchased Kenmore Elite refrigerator 2017. 795.72489.410) Manuf 04/2015 UNTIL PROBLEMS; compressor stopped working, had new one put in, mainboard reset- for a short time started to cool then fridge/freezer stopped cooling & lost food again. The fact they know this is a faulty compressor and still sell them and not want to stand behind them is beyond my understanding. Everything was defrosted. We have no idea how long the fridge has been off, but the entire house stinks. It comes with a 21 x 21 x 55 inches and a 7.5 Cu. Sears Kenmore model # 795.72493.611. Had repair man come to my home which told me that we have a Big Freeon leak. It's been 9 days since we called to put in a claim to have the refrigerator repaired and they have not sent out a tech who can diagnose the issue. This is freaking pitiful!!! It also has many features to . Model # is 795-77563600. Then I did some investigating on my own and found the MAGNUSON-MOSS WARRANTY LAW. He did see notes regarding the seriousness of my situation. Actually the main issue is the lack of customer service / help from LG and A&E. Ridiculous!!! Is there anyway we can get some money back towards another refrigerator? Help me,please. They should not be allowed to sell these products stating that they will last 15-plus years when they know they will only last a minimum of three years it's against the law and I hope that this gets brought to light and all of us customers who got duped into believing that we had a good product will be justified!!! The freezer seemed to not be cooling very well. To repair is $1000 even though Sears only warrants the compressor. Now, unplug the refrigerator's plug from the wall outlet. This fee was $130. May 2018, I purchased a Kenmore Elite French Door Refrigerator with a lower freezer unit, model #795-74025412 (28 cu. They sent three repairman to fix it. Labor should also be covered for a faulty part. A layer of ice builds up, which has to be broken up. I was sent to the recall group to check if this model was covered. I'm back to square one - stuck with a lemon that still doesn't work, and it will be 2 weeks for anyone to come back to diagnose properly. I then asked that they send someone out for no charge to "diagnose" and they would not, and didn't care that I PAID FOR THAT FEATURE!! I know this model is a LG and ai can promise you I will NEVER purchase a LG again. Serial # 305KRZH1U677 We purchased this French door refrigerator from a local furniture store currently out of business in 2014. The compressor was confirmed by an independent repair man as needing to be replaced at the cost of nearly $1200, today, October 21, 2022. Bought defective refrigerator, not right since it arrived. stop producing cold. July 17, 2021, my Kenmore Elite stopped all cooling/freezing. At first they were going to give us a new one and now they have decided that we don't need a fridge for another week (3 weeks total). I bought a Kenmore elite model number 253.44743110 from sears. The part was backordered. It is now 2020 and its not even 5 years old and we are in need of a repair again for the same problem, not cooling. I purchased a new Kenmore refrigerator in 2018 and on July 27,2022 the compressor stopped working, 2 months after our warranty expired. If you are thinking of buying a new fridge, beware of these models for sure. $1200.00 was original estimate. Performed tests on the PCB and all good, Found issue with compressor. I cannot afford that. 4mo ago water stopped dispensing, thought it was clogged. After reading everything I can find on internet, I think Im screwed! He said LG has come out with a new linear compressor that should last longer but it is made in China. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! 795.73157.610 Started smoking now not working! Purchased a Sears Kenmore Elite Trio, bottom fridge, in April, 2015. LFX 289685/00 April of 2019. I have a 10 more elite also model 79574047402 The compressors gone out on it and I bought a brand new in 2017 that's absolutely horrible that these fridge that you pay and they go out and they go out is there anything I can do, Purchased in 2015 Kenmore Elite Fridge Compressor now gone and LG won't warranty the compressor that has a 10yr warranty. I purchased a Kenmore Elite refrigerator from Sears on July 2016 for $2300 (Model 795.74023.411). I had an independent appliance repairman come on Sunday September 9, 2018. I have all the receipts. I would have bought the extended warranty for 5 years had I ever worried that a compressor would fail in less than 10 years because the machine had a linear conpressor versus a reciprocating compressor that is standard with GE machines. Kenmore Refrigerator Compressor Not Running - How to Fix. I bought an Kenmore fridge from Sears January 2017 and by July 2019 I need a new fridge. Total bill would be 812.00. As of today, 8/5/21, the unit has stopped cooling. It is not working. Currently the fridge is sitting in a corner not working no repairman wants to touch it!! Within 2 years, one of the bottom drawers was cracked. This mode is navigated by pressing two buttons on the display panel. Would be happy to join a class action lawsuit as I have decided to go out and purchase a new refrigerator. 795.7519240 . Repair was 1500.00 and it worked for about 2 weeks. Never would I thought that an Premium fridge such as this would stop working less than 3 yrs after purchase. I thought we shopped and bought a product to last and had good reviews. This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the . I just had the same issue as Jayme. I purchase a Kenmore Elite refrigerator in 2016. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of class action lawsuits. Bought a L.G fridge freezer in November 2016. We lost over $200 worth of food when Refrig quit. Have to stay in all day. Please Help! I purchased a 3 door kenmore with filtered water through the door. In addition, I lost approximately $200 or more in food. The last refrigerator I bought is still running after 16 years with no problems at all. The Grab-N-Go fridge comes in white or black for $2,000, or in stainless steel for an . Elite Fridge, Oven, Microwave and Dishwasher. Ringing endorsement for buying a LG fridge aint it? I would like to go on record with the hundreds maybe thousands of other people who purchased a Kenmore elite refrigerator 795.73167.610. This is just WRONG that Sears knows of this problem, continues to sell these faulty products and does not take care of the customers when the products fail. Purchased in 2018. now the ice maker fan has another error. I bought a Kenmore Elite 73133 refrigerator in May 2015. Compact Refrigerator. I plan to visit the vendor an see if they can produce a copy for me. Paid over 2800.00 for it and was assured by the sales person that the problems with the compressor had been corrected on these newer model. These two businesses are crooked!!! The technician said that the I needed a new condenser which would be no charge because that's the only thing covered under the "warranty" but the other parts and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $600 a year but it would cut the $858.23 in half. Tech put his hand on the compressor and said it was way too hot. Talked to 5 different repair men. The ice maker stopped working; fridge is no longer cooling. My LG French door refrigerator with bottom freezer bought from Sears November 2013 so it lasted almost 6 years BUT now I'm not eligible for the recent five year extension on covering the labor LG recently came out with. Scheduled 2nd appt. Technician did not show, his reason was he was overbooked, he was tired and it was too late. It is now 5th year, and I give up. Its frustrating because the English of the people we spoke with is not very good. I am interested in any information on a class action suit regarding this particular product. Sears repairman said it was the compressor. 7/2022 stopped cooling and freezing, completely. Two weeks. bought a Kenmore Elite in June of 2016 based on salesman's recommendation and product brochure advertising long life, high efficiency and quiet operation Ha! On 1/4/2015 we purchased a Kenmore Elite bottom freezer refrigerator. After resetting the circuit board, he said it start working and would take 24-48 hours. I then called Sears. There was no recourse, no way to add my name to a waiting list, I just have to call back every day to see if a technician is available. They cannot give you a set time. The Kenmore Elite refrigerator 795 model's diagnostic mode allows you, as the user, to routinely examine the performance of the power control board and detect the presence of any fault within the refrigerator on time. Bought Kenmore Elite refrigerator September 2016. Shop Kenmore. They could have sent a new one by the time this 8 weeks expires and pray this gets resolved then! ft. What scam on the American Consumer this has become. The local repair man said the replacement compressor would most likely fail in 4 years or less, and recommended I buy a new refrigerator. Bought a Kenmore Elite, model # 798.73153.610 from Sears. Read in some comments that the board is not going to be included in the compressor warranty, which is a bummer. serial # 702KRJUO3228.I have bought a lot of LG products but after this I won't. I contacted Kenmore and was given the run around resulting in more stress, disappointment, and anger. He suggested we buy a "back-up" fridge to keep in garage for cases like this, as refrigerators are not made like they used to be. There is a class action lawsuit inquiry that everyone needs to sign up for. Sears Tech came out charge $99 for the service call and changed compressors, stated they have design issues, I expect this to happen again. Same issue as the hundreds have expressed prior to my comment. I have thrown more food away in the past year, limping this thing along. I had a repair person out and they said the compressor needs to be replaced and that is the cause of my refrigerator and freezer not cooling. kenmore ELITE model 795.72053.117 purchased at Sears Store. I will never buy LG or Sears appliances again. To repair will be over 1200. I can hear a fan running or maybe the compressor. Is this covered under the recall? Our Kenmore Elite (production in 2016) has stopped cooling and freezing. Sears wants to charge me over $300 to fix this problem. Worst experience ever with customer service!!! The best way to find parts for Kenmore / Sears refrigerator model 795.74023411 (79574023411, 795 74023411) is by clicking one of the diagrams below. Did research and troubleshooting online and most issues are the Linear Inverter Compressor or the PCB. All new Kenmore elite appliances were installed. Scheduled a tech to test it and the day before he arrived, the freezer completely stopped cooling. Based on all of the complaints and class action lawsuits that have surfaced, this is a widespread problem that needs to be remedied. Compressor died in June 2021. Is there a recall on LG FC75LBNA refrigerator compressor. Only part is covered under warranty. It's a side by side. What about the 4-door models of the #Kenmore Elite (specifically, model # 795.72483.411). Step 2: Uninstall the Old Compressor. I requested to speak with supervisor. LG is willing to fix it per our repair serviceman but Sears is unwilling to release the serial number so LG can authorize a work order number. Since, it's not an Elite Sears will not cover repair. Besides having ruined food and a big mess to clean up I am now with a useless appliance. It allows for more convenient access to fridge and freezer contents, which will make cleaning easy, too. My number is 795.71053012. It is ridiculous that Sears is not taking care of this. You can see by looking online about the failures over and over again. Frustrating no accountability. I have a kenmore/LG trio refrigerator purchased in 2016. Both read 60' Fahrenheit. LFXS24623S about 4 months later the Ice Maker stopped working and was replaced. Have not seen this # in previous recall notices. Stuck @ $1000.00 in parts and labor not including the lost food and suffering. After many phone calls daily to LG and them trying to fix it over the phone I lost hundreds of dollars in food. confirmed the compressor has to be replaced. I was told by the repairman that the same compressor is being used for replacement so I shouldn't be surprised if it doesn't last. It took over an hour to get through only to speak to someone outside of the US and with a heavy accent whom I could not understand. PRODUCT: Refrigerator - Maytag Corp. of Newton, Iowa, is recalling about 6,000 Kenmore Elite-brand TRIO model refrigerators for testing and replacement. On June 9th. (2) When a defect occurs, the buttons will not operate; but the tones will sound. Investigated further to find all sections of refrigerator warm. It has been worked on approximately 10-15 time since my purchase. We purchased the extended warranty through Sears. The compressor motor was very loud. So disappointed in this product! Purchased a Kenmore Elite 3 door bottom freezer in 2015. I am in contact with a lawyer regarding class action. June 2019 does not work, lost everything in it. That is UNACCEPTABLE! Purchased my Kenmore Elite 795 for $ 2500 in May 2016. COMPRESSOR wnt out 10 weeks ago. In talking with the tech who came in 2017, he said that the Kenmore Elite refrigerators have had many issues with the compressors failing and that Kenmore and LG are aware of it! Challenge is that the soonest the repair people can come is in 16 days! compressor/sealed system has failed. This 21.9 cu.-ft. (claimed) side-by-side Kenmore . I didn't see my model mentioned in any of the current class actions. LG Refrigerator freezer model number LMXS30776S. car will still probably make the trip, only use $10 in gas . Now the compressor is not working again. We purchased our Kenmore Elite 7/18. Our service tech from a local LG company is baffeled. We had no problems with it until January 2022. ft. French Door Bottom-Freezer Refrigerator October 11, 2014 less than 5 years ago about two weeks ago my freezer stop working. I am highly disturbed by this. GREEDY SAPS! I purchased my frig Feb. 2015. Now today 2-5 years later and 3000 in a fridge I have nothing. I need to be added to claim. Compressor number TCA38151706? I am still fighting for a replacement. Since it was in the middle of our vacations rescheduled, told them we had it checked out by another company, he said it was a compressor and only a sears tech could do the warranty on the compressor. Kenmore Elite refrigerator lasts less than one years. The Sears repair technician told us it was a known issue with LG Compressors. Please click here for a free evaluation of your claim, Defective Products Settlements and Legal News, Sorin Stockert 3T Heater-Cooler System Infection. I would rather put $1500 into a new, NON KENMORE/LG refrigerator. We bought a Kenmore Elite LG refrigerator. Mind you he did nothing and Sears or whoever took my credit card over seas in order to even get him to come out, charged me $300. 795.51833.411 Side by Side Kenmore Elite Compressor is made by LG Compressor is the LG-FLB075LANA (R134a- Linear Compressor). Well this lady has learned a valuable lesson. For what we paid for it I figured we would get a lot of years out of it. ft. Model number 795.73133.410. i know Sears wont do anything. Main Category. I was never notified about them class action suit against them but fully intend to look into it. Called a bunch of appliance repair companies and had a few who asked for the model number and since it is an LG built, they did not want to come out and check it out. I bought a Kenmore Elite in May 2014. So apparently I bought the unit with a faulty issue and Kenmore knew it from all the complaints I see and did nothing before selling me this unit. I have never been so disgusted with the lack of a company trying to resolve an issue. Otherwise, you may find the bulb not working. Sears scheduled a repair man to come out the following week, and offered us a warranty plan stating that we could pay $49 a month, with a $99 deductible, with parts covered and labor for up to $500. Compressor went out. Every time I call I get the run around between departments. I called an appliance repair man on August 17th and he diagnosed the refrigerator was not cooling due to compressor. I am currently without a refrigerator for about 2 months. My repair guy told me there was a civil lawsuit going on. This is well over $1000. The only reason I did not get an Elite was I wanted smudge proof on the doors and the Elite did not have it at that time, everything other than the Elite tag is the same. Where is the circuit board? Stopped cooling June 28, 2018. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. I have model #795-72483-411, serial # 807KR00307 which is a Kenmore Elite. Needless to say, I will never engage in a product or service from Sears. Called Sears Repair on 8/24/19 and they gave us a date of 9/10/19 for the technician to "diagnose" the problem although we kept telling them that we were sure it was the compressor. I would like to get in on a class action lawsuit but at 76 years old not sure how to do that. The Reason for the Kenmore Refrigerator Not Cooling. Something needs to be done. They make em PRETTY and FANCY looking like the high ticket appliances, but they are JUNK!. This will turn off the refrigerator's controls. In the past every appliance, tools came from Sears. I was told it is the compressor and that LG has now built a universal compressor for all their fridges but then this compressor will not work with existing control board, therefore it will also need to be changed. The conclusion we came to he didn't want to change the Compressor. When I did, I was redirected to Sears. Fingerprint Resistant. The sell crapy items and don't offer support. We also bought a Kenmore Elite Bottom Freezer Refrigerator from Sears on Oct 11, 2011 on July 4th 2019 the compressor went out and was verified by our personal technician. Notice ice wasn't being made & freezer not cold. In January 2019, the compressor failed. We bought the Elite in 2014. Looks like another class action lawsuit is needed for these Kenmore refrigerators (if there is no ongoing lawsuit currently). At 1 year and 1 month some motherboard issue ($400). We are spreading the word: Do not buy an LG refrigerator because it is not worth $3,000 when it does not last even 2 years and LG does not care about their customersthey only care about making the quick $$$. Her triple door smart Kenmore Elite refrigerator she bought two and a half years ago stopped cooling. I contacted Sears warranty they sent a technician out today 10/2/19 I was told it would cost me $495 to fix the problem. After many calls, the technician finally confirmed in late October that the compressor was dead and she ordered the parts. I also have Kenmore Elite fridge with failed compressor and need to know how to get action. Yesterday it stop cooling altogether. What we got was a Sear what we got was a Sear's authorized service tech who came out took a look at the refrigerator diagnosed the problem and said it was the compressor. I have a Kenmore Elite Ive owned for over a year and first the Led lights in freezer quit now the ice maker isnt working . Refrigerator Kenmore 795.7203 Series Use & Care Manual. We've had frosting problems and ice maker problems. Kenmore/ LG needs to be responsible for replacing these refrigerators. Postal lady knew us and the problems we were having so she delivered. com It makes icebut Ice is melting and ruined the Auger motor. 3 years from a fridge. I have a Kenmore elite bought it new from Sears refrigerator quit working not getting cold, after talking to a technician giving him all the information and my model number he's informed me that everything that I have described to him and everything that I checked leads to a bad compressor, stated there was a lawsuit against it. Please add us to you class action lawsuit! 99. . On May 31, 2018 I started hearing an intermittent buzzing in the freezer area. Visitors to www.recalls.gov can also access other important safety notices and sign up for email announcements on new recalls and consumer news. We did not purchase a Sears service agreement so how can they just null in void a manufacture warranty for the parts contained in the frig by another company? ft. large capacity French door refrigerator is roomy enough for all of your favorite foods and drinks. Our frig is only 4 years old! We paid the service charge and then try to set up the repair date and that when we found out from the service provider they were not going to repair the refrigerator. I am a 69 year old widow. The next appointment was 3 weeks away so we hired a repair service that came out much quicker.
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