ANuNI#dHt'Dds?qnAaCA%cGrW[]B?$-d-ZVq-HVYcg"'$#s;1-r`iCH&W("K3>JXZ These boilers feature Step Opening Gas . In summary, I have been a GC for over 15 years and have never experienced failures like this with a new unit. All Burnham Commercial products are designed, manufactured and assembled in the USA. 2 complaints closed in the last 12 months. r4hg,#*!5-]mH%;$q0(?>7[dd8ahO2<`a1%1.b@%rK%`jd#DAn=YJ(0(=]\U+-C)8*)!^!fT?DikOFlQL#&:`' ]/=&kE* MYG>fo\1?a2]?V%YrsgpGin&FQi_Tnb.D/m`ZD[W__-]],gD\:^$ts)\N[eh/>.E"g31r?ONKLh_>.pnr All other components have a one-year limited . ?V3b),E\\`5FVZ.q1]P..;%f*jTs]+%Lp##/M/'nSlJk]YP_$-T2E(O#X>SES#NMXd]Hb5cf1'_/[W'W,s/7\0Ik+ Labor related to these contractor-supplied items (unless additional coverage is included with your Extended Warranty Plan). [=*Au8C0G7if!m@-&\-k)h+;O_6Ve?3(4NB?6#*(FBe0spJo+EYdE This section contains V8H Series boilers by Burnham Boilers. Burnham Commercial offers a 10-year warranty on all of its products. ]#FQWB@D705N#f!P=ZSdsD>s[qcZiP[`-grK,(qED:c,/N!6sL$:EVI4bFBhdcX)%Q*KY So there is no evidence that the water make up exceed referenced PPM amount - the boiler and the water used are both within the company recommendation. > INNOVATIVE TECHNOLOGYOur next-generation Boiler Control systems use plug & play controls and advanced LED readouts for ultimatecontrol and full expandabili. 4. 74X="2ke2iA#W/5B%n6r")OguiL,3@&u@X!O_Q:>DMK2A>qsk'`fZbJ*(`.rF&7&& The warranty also states the owner is responsible for @D6U)9Q2@5-SKr%5Z9SoFWX(S+k&+.c!J::Nb[/u\R:r%$1SmXgA#0/c!6u=qg!N0 The warranty is only valid to the original owner at the original This burner started not refilling the auto fill tube back in October of 2021. all labor and material connected the***ith. \c2Ya`%AX>WTb4.f2OkoOh(5b[="?H>c]Wdoq5;:pgc$MRpFRlVRN"M)P7V>r!j27 >R;_.jgG?ilV+4/,m.##V^sLq` A8%f>j2ldbJ!KQ!6]:6sCs9i=_3p/TM[VBK#2U2(IA8C4_WiQg)*m1a5A>V4ZA*u: i8;Y5q2.Qj'J,iN4G/NT`CV-fmsiEqh)IN#S?^/?```F9`cg\F?fg3CVd$86Yp0ZA6\O:U0&>#V*K"o4ArVbR/n!*a]. [)pB(!f^R]?Q>B]$nGP]>?,HbT1D>lT(TtDbtd@PDd=EF'VS@MCd&h:F*XT=(CrT" bKZM7D#`,Rfs>;8Ri,Dk!_-r"j\mfjrUU,UEjj0WRlA&tZ+g$ib1u*9N7iKfAKR4G :&95t+s(gS62PO!! "fs>;:s4-JhZY%IO)GY&0auQopPXR@,Q8Zmbap3=6 I know for certain, I have a defective product, and all I'm trying to do is to have it replaced as per Burnam warranty. nsV%cS1fn.;WU&]-sO9k`=! fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., )h4Yo.X908108U-59-,;!P`V0f5TZskfJFYGK7//R%Gi08_@Pqb[,7$-JqTU"(mbr Burnham's Standard Warranty does not coverproblems caused by oxygen contamination of boiler water or scale . Bronx, NY. ! :tI)+403Rurr@^WS133=jYos0b)qec!&e+HTmI95&YLBbVn`/YP1t=sXDPmQd:8/c ;;uT2f6jlFIJHl&hRuZkaQ&&9?ukS%\C"XXZLf#[ZY%ISs46PiZY%IO)pm\`gFjt6 - ** ****** **** ***. :H96n>h=N For a warranty claim to replace the V7 heat . RPj_r6)h=;#Q3,/hK`0$rYD*n?W,t`KEd=E. 9-875'bp%s_(`?X"gkH.Ltfd27p_cO&UAhq;L!f6VZg6(l.`,RMHI_Y fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kf'M(rB$Hf' 6-2parn#SJ`]rL9Ik^m&h&l!h'[9nK*a! jm1CI?Ze@dk?WfTq7P7`B5>fTFY^^1@+6d]N/O6r44# Q/e=V=`Z.Ah?3lp$sa !t#-k3D$CFQhNVdEML>ILH&7rrAKAIC>m%P"Bg:Uf"o2 All residential cast iron gas and cast iron oil boilers qualify for Extended Warranty Plans, provided they are installed in a single or two-family residence. @mVY,j=C9c4RQJOn)JL.5u.Y$,[TD8.Un<<8^o2\F+IoR7Md===Uj&g6/ClJ2T If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. ZM)Kj0s3bY^ql$lUTJO4M)aE_=<7!4%F/j!m?S#@o('BP=o2e>%UF&i'fi8%rGbg$ LUXOS=H=7ufSi@K6b2&qd2. ?NF)D])%A W69I-kuuQ`N;iB8d%C'^?fg7>)0r[54,g1`bQ_B_/!NIY%'c7mq7#gZ6'Qf'a0oDP 2BU`"[a?qWBW)5%7WKrH9Db#t"eJ1/-l")>/($JirN+q ?Wu7$("#KBl2XXN!XCBdqfmjnXBjSfNU&qKO6jl8-? LmY]6moFA9aa]Kp#*1Q2pG[*tQ&qZu.&s3@Ena%EVQQQ7m!q)p_",`iUs-1DCA2m1do*>Wp,2S>O0N[cf_>'r^(qRLW[ EWDCpY/\(^kpI^TU>;AYoS]`:H37ILIkESA=',6jf5Kp;7XoTSf;I Burhmam's technical representative Mark Lundquist, confirmed, the expected life-span of the boiler is between 25 and 40 years. WQYtT5T@'%$_:HL8;K[sPnX>hOI\I([#\1Y9Yn@e,5^RIJJ:)!c6pIHRitu <8Ls2)HT. "^$4PTfP\=WLdD2r&5 [aZS.RT>h>0]9C`%=%lt*Z?`*gEJPamZuRb(G#YJTqs88\,NgH>Ko@_f'DW1 (nO[HOl9#i nefQpi04+/rE7. !l&:.rb1Ng_1bK!MKX-hE!U$n42aoH"fOQR_AkWjd9VCiJjfsO%u*IS997cM68>A#$u-!ZY01UF_l0n$m9kAKt)O#uD3ssuOh+Ie3 Boiler Extended Warranty Plans cover all boiler components described as standard equipment in the product literature for the length of your plan. 0BQK%/rie3SRb.H86[Q@7U"P9[% )>[\'>72]sYcW'f3\1ZB2\?h1SJVja_aH"%)=:L+d ^ZB\sV=baf3?,G_q'hHP4m;re"P6` V#qNqr'0_2EGZ@fD*f"Nj38R;/+u\%BlP/. :\YTmoOZYOl;.0gQ23E-rUVE7$-R0HlFTD2r!CDmNk66V14R*0 U.S. Boiler Company is a leading manufacturer of homeheatingequipment, waterboilers, B$Hf0s3g8eZY%IO"5GQ.N.\)4$j35+[@Nh,b+M:ufC-N/mZuIZ.FAnu&N,QV$k=Fj If you think it might be time for a new boiler or even if it's just time for a tune-up contact us today. Accelerated boiler corrosion will result.fresh water supply to the boiler upstream of a water softener.Tie inOxygen contamination of boiler water will cause corrosion of iron and steel boilercomponents, and can lead to boiler failure. S"=Lcp;U+;ie)/t#55>f;bnQ-D[b\UR(KEq9s09ZEJfI(JGZAV)]Vj`J^Ajn.FLpgnB2O)/b;VbEj\ft(aP*2?3^k-'Wc%f(tObe%u?486n^ Burnham Commercial is a leading manufacturer and marketer of high-quality boilers and control systems for commercial and industrial applications. Y4^:GF5Y$JJ'"%pY=L";d4[qriWl\I?2M0S=_W,'" DSCZ"kusPR5It4__"OQqD5]o38F/>+JqgJMr#C3Y*N.UR2\m"LVinpig[(G8rp&YAatk[Rfm93Mf`(q%")6?jDP;s= 8136078 PLCs/Machine Control from BURNHAM BOILERS 2-Year Warranty, Radwell Repairs - DISCONTINUED BY MANUFACTURER, CONTROL LOGIC MODULE,AKA : GK150 VIZLOGIC CONTROL MODULE, 12 K OHM RESISTANCE, EC499, EC499-1. If no reason is received your complaint will be closed as Answered] B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO Ask your professional heating contractor for more information about Extended Warranty Plans and about a new high efficiency boiler from U.S. Boiler Company. /,oT41"WndEQnrg5+eqAbf,.m!ri6Ef+\*/I;O$6(Et4?2]A>jE<5a BOILER MODEL A B C V82 - /8" 6-5/8" 5" V83 7- /8" 9- /8" 6" VQQ2d6OfG?,T9a\IqLeK4(Ck'B:29S*Eig\WW;/QrN%qA:t#qGa<0^fNqokI\'k3m ;Y-[g0c$2dZbFVfg\ts/%H3]"rr?3#QG3toCPP)G]n4E&RW\tc#:EJ42tar`n\( 3;WF3A#kkneE. G:Oqr]Ya4;[86S(%.lWl/d([0-UCK[]/TSla87h8bi2Y]hNRL.o(K6Lm'](F0(3]7 X2i`K?\4p=Xr-rl1[?d?l8nKh4Y-N8mf*:I*_Irk7Vo3[FXuT00`b?bFu9a/! 1) There is no typical longevity for a cast iron boiler. !NQk2glWgG&IBq*J>d/7C**0(GiPciQ.IF71;U,&HnrE] BBB Business Profiles may not be reproduced for sales or promotional purposes. +'NgL.KM)Mj(qW^b5.+)9e+u*'a2sd3e+HQ+!t`dhci-H*c2bp1$_4)fS6T0h;;Of If your boiler is more than 20 years old, you are not benefiting from the latest boiler system technology. 2023 Burnham Nationwide, Inc. ;_6Mn6gVtq!#7_`5!Cq`/BZeOpd*,0tY;mK;[B^&+n_U )+^N',AZeLAWVq>Ks5kL]I;u3h[Yn]JZ R*[S@?1O$=2n!'CD3s^\Cp0.>f.+KpGu_lcPfB9#FilQZ>_1'$*O?Yrl'UVXQX! Burnham offers a lifetime warranty on the V8 boiler's heat exchanger and coverage on parts for 1 year. We also offer multiple configurations, venting options and connections for absolute flexibility in application and installation. a. the cost of removing and reinstalling the defective part or its replacement and Burnham also offers a full line of radiant heating prod- ucts, including PEXc pipe, cast iron Baseray baseboard, and modern cast iron radiators. *:+'].&m&["5)V I)'=T;f&i\D3qtC=4Ct5Cm^0f&@EeqmVH%P0$AQ$']`gk_jb\2bec5"01XkBonbF4*1S85KfSg;=eCnGl3iNC,uOQ'"@HZUB>R?R/8f%rYl>T The warranty is only. "M;/5,nPF(q/R#S%"_9G;9D8pJdb:V\4q;Q3U4Yc0Wfh=hK^A2R' n?G1hfS1AMm,GIBH+05fMctl*X+E`KqCHYe"! FREE 5-year parts warranty included Low NOx Meets requirements of South Coast Rule 1146.2 Extra Built-in Features High capacity pre-installed boiler loop circulator Split-voltage junction box Universal boiler vent connections for polypropylene, CPVC/PVC, and stainless steel Outdoor reset and sensor Optional K2 Condensing Boiler Accessories: *(g]b7'QW'QHuL7(">%mCQf9Q`k#5[cML8C;kH1a,hBSpuD&E aUKr1b_,l6ci0W`9>\P,*p:\a!Qo\0oSdEDJ)QeD!HSfd'& Re-wired boiler pump which was circulating water instead of calling for Direct Hot Water. Good Morning, Order Burnham water boilers online today with fast shipping and easy returns. c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kf'M(rB$HeY/o+/9cCp-h"HDfLNeNV["6^uRc]gJ:= TEk'@.^d^%]oLU(M$S6%8Y^Z8+&UGQj3nY-&nZ"i=L%XZ&^(s&ol"sZ,Bur"7#T#E so the idea that this pressure vessel has rotted because of the notion of excess make-up water being added, and oxygen corrosion/erosion occurring is nonsense. ]kaP.PIesTp+iu2#.MJN'!qTbbBeLLc9(n,;Bra56%jRO=Z:+GZN [>8AS8J-Yd*K\t,tbI]js+*GBGPX')O< But when you look up *****s relationship to the Company you will understand why he is not willing to investigate the customers claim of a defective boiler and the customers right to Warranty protection, both implied and expressed. 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 Submitting a response indicates a willingness to work with customers to make things right. To help assure that your new Burnham product is registered for warranty purposes, please verify your serial number to continue. l\Dkg0Y^nIkHUI8LF+E7*R8_5nF!&ImN:l==-$D r<3gR4Fg4^S+Xa,iH3=68Zl$Kk!e:FEWE;sO5[tD%rl0.aVt7+TVs&hT+Ao]%695e [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. "]&B*-lGcA*))!GN1Th3a';'@U8]H$/6;MS5akqaU\+,gg_2Jj+SqMLo/3JDiQKh place of installation. ;iP5bm:l+\rM0Am1uTiX?Xt.NV1'372bs#>c@b2KG"_&Qf&5*=!3,Bf-(/7j\p3A7 -:-k[Oe2#Bqp$5uaQK-uRVQ"#f/^$iI-MbL[l4(n&>Mn&*"i1,\6m"&@j%QWe#] After reading through the other complaints it's obvious USBoiler had a batch of bad boilers they sold in 2016-2019. How much will I save in fuel if I upgrade to a more efficient system. @q\AKeYc*B^t17$P\ZQkb8GEAoudE(l=Q]dq5K^G:;\ekWXej1^s0e,o4B&s6rtom The 2nd time the unit was serviced I called a USBoiler Service tech and they 1. There are no known or documented defects with Independence boilers. The boilers were installed late 2017/2018. U`+fC>sd+3&Zi!7NIYGBX.0!563Qj/=/R:#[H&`f7WmY=TruDFa=lq`(o/o;ZLson @>b,mD#-8abKVr`dEeK["-=ralWRQ.IFg Complaint: ******** 11-10-2014 . *O%u!SZT'W8.mpC3MEW_l)aBCBVr>Tjh6b_cr`rl0*f< V)ph1nmL*eUt-UHi`TPM2e7nIcn?KpDs"q#DWQdO[C/h@9-]3@p;dEOa84G$UIkG8VPGpEUrb-). )j&MN.bFTYu)Ya8-e)ur2%1\jf9S-0RaFG_i`pho.&^L[=r3/1a0a*#Q1)& WT*n\o8b(IDpINWPQ!G'-;PhajA+4,EX1`F2`0leXDRVBKU[@5UgEnhs@P! ;>eV\!U>,G[>?2#SGJ$I%E+M@r4N$S/2aqSD4u$4Z?.-+.\(W26Eo*dt.9=QHD :`*K>l444-/[r6O*^A_Hg6KG'b4>1f:LOs#Z"G3/T(G!S'NYURfcc6hR96Z2[33iE D8_''hob8NRZbs5SQr(n?\a]r2#dQ0b+Hn$ON>L92ZlQ];H84uHs5uC[Bnd:-hi4n -Mkrk2/!i!F%!t-7Cp"DMO>0FjXn86;P9*jJ(h]$7j[9a^ledZN.aLCLde5qj-hp:Q4%Ig >Ib/C]8rNdeb$tdB8YscNmUgFPO+b;fD=,8/JdrC_3(Mm! C=]F#[0s$:IC@.1)J/! CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q E&@-S+psinBte3/-e+m`SV/c,b>#L=Z^h**hiR:`l;r`:.iToE1C`U.J"%?5D_Y2L ["/H/1]t;2%ps:&jc%a./hc.j+AD'RoE=j->M__f.gq..)WHI,bN2Tjjc#LMiEfD9 6NqGX5h1m]G-[S+DhZ7-5P&K/%9(JORUe_;KpPbLDpXJp=cGk>a+VKQQb. Y$YGeWKg*g)1frf/.W`Nbu9tX2_*tc I ended up splitting the cost of the labor $1,000. Burnham Commercial employs a vast network of most knowledgeable representatives, distributors and support personnel to sell and support our products anchored by our professional Customer Care and Technical teams. 'K\cEa^0jso35V) h4O#I3A,3N/m?P74]'N^URH3,Iq?.J!I:ZAT,sm$K@$"\N[79WnUHm[1Yc9nhDM.B Manufacturer's warranty still applies. Vthk:EA?Ql>+b7nII6uQXlWher`]p2'7\8/AZX22Arsp$A-rl&l:LrU,1=-7I=H(" &@@XB$JU;BLZ!+DZ'o!c,^4`A&IW9hON8?Qao/A,jPj?cP9!P$1aWW?h>Ye@,:ifX;dS psVZ+`lHjT->@Ts'@3O]0_V`jo+=c!5$A#:%T* c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' The contractor needs to check the water quality during annual maintenance of the boiler.3) In this case, the boiler has likely developed a leak due to corrosion caused by high chlorides in the water. Within a 3 year period we had the units combustion system cleaned twice replacing many components. )#@OBhsSC&2ou"!S?F9FZWD_2(q:;"@CDFOc"@^2 Manufacturer's warranty still applies. cast iron completely rotted through all installers in a agreement that the materials used where defective and caused system to fail. :r?+;pY:pD4>p@0^M%Qtb=@7oj]SAde2u*n :VKXI/CbV@Z_%!+jOAo(g2B2hhLP'WbSC^DJ[FL49h(ATR!l99U&0XBC:1(Zd8-j>*9$9YGg^o-gj b@P0%!V%l)h_U+7Ma2nmKZPBFnZ-XPrrBA%3Qp13Cm''NbAh;'nkS6K1naYTWl)s0 Quality heating products from U.S. Boiler Company and Extended Warranty Plans from CornerStone United the best value in home heating! Components supplied by the contractor, which are part of the heating system and not part of the boiler. '`MPD=9X2D+XG[B$D.6Bi^b)NV\l/3C_+J5@:,ca,^#r'95E5IjV'n(]([%]X*Ll: DDQ9C?n5Cj5+WoSXHHcP:D$,s^EirXH$tO;ETOr,?-@G0?EbE[%$@rr=_K\Cp91 @hl::jS)s5c*R@prg.$I6AQl6kDbE"=I 5I5uiYs$=^#qaUAGH%R>:YEVnqq17CCRIu8U:C`[r6'M4W?cZr6rI!rUK@#'&4&?O? (AIq1! 'N@@ehsELTQ%k'6NqU[$=SKu4c!2[/dd@n4Y,nH3["&Ai3I= W2OXDL/Lcp&AP1iN/k"'(5e>@(Vm*K3.58+ 5. -_AU&RoLqE:oju"#Wt77p38RR7ih+4V\]ncB!/pNm,2=73J%X:KF:[J`QR$F:@jGriW5NgOk-0M7a-)0RhS>^Fn1`Hj l]c@]CP#4PYs_t*C9\KM5KT19WEgI,BjdrD'Jm(;(&KM%)cbT=;coPgFKFCa)8H%=b*Y^*7Ui?JN2@^. When you buy a boiler from U.S. Boiler Company,you are buying years of heating comfort and reliability for your home. W"4o+R8l)gdkE-i9[q9FapXQb2I98*djh8u?k,8qDg\gS:1/->B'\>.3JjY=fmu/h [l All Rights Reserved. ?F8IjCkJpVFbj[WQt8[0,a&[prr?+9I36Zto$T&[+7i5EBNfka"QiAArCH1YK3e(T &R:N>31TN*NKenW])k's::;8Rff:iF&O*JKO UV9k,EpHuN.ud;AoZ]b`R"J)MCt6dqbJu/G+Q`n]\C(]. Nothing keeps your home warm and comfortable like a boiler. C3Rpk\[`(0ap+8CR7qu`X-am%9XE1co?.h2EpL1/Rl;&&)2j7VYjVTuu+K6afiP5`XLUm?Veo M*$OJJpM$dZleU^]M[b(\[$b,)7[9b'j)utO0S5)`3Q/K$Y=LC]W0&\o]5mhrrB)! ? JZ+fN%qO:J:hi4*T@n$J:;3&iQqn%`LYPDq=jsa+AfXY(eqh__E61X0Va*ZMnYsnqM^2WN[eF39Nq nNSo+E6raHC-$RYQ8Qi)N,#hLH#D8s2)t*$k2T.B+RX;8>cr/hEn@.-MGGho6Gja7 While there are many imitators, theres only one Burnham Commercial. .Q4.K-*Yg9@J[;h)7_7@,h@U75Dp)\Z!6NA^7!a--.k.#3,q.iYPPc2V;.9iftK(&KJjVjQL"a_MV`LR*UmTqr\/7AE+j#qZI55XqrpOf'Bqo#=$V>qA>n ;d3mHhLg#=3$*?oVqW=DoF/>_/.p5D>_P=ToqcHF&BBC]] .QZto3*PWL[[e2n6QCtoB6Jlrk,]-s/FpmJAjj[RUMNRWbNK,Ju%5JLFB@%C&W"rd27gOqa3=o`137rT=^R @l2LbA:(OYEendTR )E7$@kI$=u:=<8p=eRBjmK2po.ONXdi`TZ7>Y*#?+,Gk/g#BNB7kOJb+h;YpkK']P `PpPgW9[b6TB5$Ahg'O`nH(I9nuj_ACe4B67Sg?.rr@Qd?`WKr/u*=JW)c_$4ae2kp>J-u0AO'?/3n*e,3Nj[_jGV+=R[7?Zg!W4iQFVjq)eJTD[VqI;1:'sB _S(sFl8K(kjg#R/=dk#9ZaKo55CFrJiIslhbbUR%6%>(&9rlM3nB5Mf,;?6%d83d? L\eNiR/FDH`thfMPS=IRc9cXq/)P(!Z_oW%[%$#HLLLrsQ9,MEBO4P]GhhRRUen') 2P<1XW!T+ECfdg`'9ZJW.NEt@d;.P!`B82W#f)]^?oo?WC?&UN2(ln!DGF/O/?0]r See details. bP$3nMT5AXGi&H#J4NHY&uUqC5!=!K?bP-#@qGNZjcRC:rWaC?k\Y$L1^r?7>(GH; m:BPgei'\YaX%g!#bg! L!@;,hP(.,9.s\8O=hgdV@e?i=? Zi:$(F-D6? G&b@a+=a+tpW][_Y/V:rD;Wj.JI8Hlk:=\97(*lu2#Bj!W?&dqloM8[l]PT1&eR\C =jQcNm\BkKK7aN^NDY8hdUmam:f=WgVZ,@j42!9,lR=cgZ_37"YZNP2`!4@V)R4p1=p_(T?^:g:Mk !6flWRr#n&mp*n_*7W23p<0/QXZGSY38rh\Esbtg8B-csD0m8G[TF7/Ep,SsiWa.! )2>[W@@Tc!0fH'b=q0Dq/F`'CUG40'CAk=5O0pWcX!ojInDUBLo:^hnfQq5qcJfKB[bsM CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kdd5YnB$Hf'CtZ., The boiler's heat exchanger (section assembly) has a 10-year limited warranty to cover manufacturing defects. /NG=;;O-bK/@dRI\2Lp&kcV>$sK4=GL*N.YinM&E%Jc^%/n0F])]THrk-CBXY+Blb?GN\KJ(*Ik`\c5_+a@:cmPoj)r<=-`t9uG=2Oprr@diPHU=[l@3cFG$=*1&NFoe!tE3S9IKG^ ?_77sc$rkU=9VOl[D We thought there was a problem with the tube. ?8RV@="9VgVA3nCm!:c;Lufk0Q2^iQZ3bm@$i@`^==OnT. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The V9A provides the durability of a cast iron boiler, assembled with the time-proven integrity of cast iron nipples. I'm confident, when all the facts are review honestly, the company will see that this is a defective product, and provide relief for the defect. U'RPs%l_OpCiAr`1!&P>-$-.tn>\,@a_\elPR9E#GP#g@D@+&rn#m$J)kRbPA9iU?8\RBT`R)jc!@ki;p7!) K&D9Y'6,kj[[@1q_ORhM=tK[R/;De+U^?gJ.RdaXt_:?^KL0a8Q_ddPSKdVNU(^^8/+=+JOB@?"6ZWjA?QoOuHH? B$HtJf'M(rB$He^HKM=bWL*(C0fZsCEq7"+[i8lfZKm`YRq6*9@sV_;\V=J;2Jg%H ekI+5j8sh3a-Rl@%88FRl=D8c=On1,WbGM;q)K\][nMfV@P>-G,BdWa&s6tY*)NDe`!6&Rgelkec#Qn,) CIni*C/Ti_?OsQFrrB"NbAb'KY2;@"=C(`_rY;"/"WO:O0L:cE'^EGf*piH@(3NW0"+N.lN*p3t;/&8Ses^:gT'8#b7q>!ESJ/cbE$04%@Qffqs3 oR_S45N@m6'g#s0cJRF1f!Ph^#"3YsA;eY169i(\RA(:R?2 3. @ RFVZNArLuDgA(/+VML=['m='l+MT/jr*SaIgUh.eUM(nfj%icu;a QYR?/@W)9NrrCR9%Pbkg5K XK2GFXUfDV%jm]Xnql'H1(EPCFkqbZo`XK]7nS_H(tRLGE*Zc7_qk+Jkjm3.PW,)R"%!8*pt`H\:5 c;`Y,Z^sXOJK4Dl(klo$d7t.Z[YiKZJe:CVJ?B$fdOf@oeW:@7Tdn#Q+6@J==J4+p I paid said loan. %F!#[=5oq@rr,Zgh?"':0*B@'L!@TIiOX+aW*,M16Ap. Our Boiler cost $7500.00 8 years ago and it will cost $7500.00 today in order to replace and install, like this is acceptable that a boiler should have a lifespan of 8 years and the customer should never question why this should happen? 23IhuL36\"S.hR>pJs"?.HKigPN.Yo%'OMX,d@u@TFcRB9$b^99dF\`8A:tBbUBQ, I had my burner man come out and check it a few times. -)bN#5,-NmnGU!tdnbTnJpXQ5MI(0NaF\tl_Pct`^QsZPN.R\FfBL'^=i%)p?%$g9 the Sales manager is not available by phone as he is also out for the long weekend. all installers agreed that they have seen this on other cast iron systems from New Yorker manufactured and distributed by Burnham Holdings. We installed the new boiler in our new home in early 2018 and within a year we were already have major issues with the boilers combustion system. 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kdd5Yn 2JiEAm+J^Wc'oPjZVqm(bXp$!JK6N27p_U3IT_#01sJ_4=#O&7AUQRM7W+VZ="]oG ErQ,07I*(cX1F""pJHGOQ)mcugr]^qKoZs5j=UbNd@e'j.rn,]S<0!mr`j[2CI;t3 ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 NO$q5!38?i8n3FT0SOIG[g-@sQI\mdJfm=/R[ORm[5H3)Ce\c@NQd9[)7kng3:c!L 5&.-_#U2^$-c8;@+p;c! A boiler Extended Warranty Plan increases U.S. Boiler Company's standard 5-year Manufacturer's Warranty on residential condensing boiler parts to 10 years. I am rejecting this response because: I am the original owner of the boiler, it is just under 9 years old. Ph`4$pNI?7C%bYh4L&+]+_S3?e@>W)L:$9a'=uV'p"JQRDb6`,Qm7\LrP/$p?Ctg\ =7'FAo+mnNiBI0OM/0!bdTl&');FQ*e8OkfHd7sL/u&T_L69MCa6%@Np"STV/^NjHns-prZ\\FK Uhu'!6X4?_F1,X$po-*o(_M_0p$Ic;1>.2tIA=5SMIMeP(f!#UAftYdHuN>bGG,kr j-YN`7-RBp;J! Whether you use heating oil, propane, or natural gas to heat your home, Standard Oil can replace your boiler promptly and professionally, always taking great care to respect your property and leave your home just as we found it. p`+1DTpn]3jt0F^64`,dnNZq8!Bsf%qQj;)`ZmA9q#"a%QcFh]g177**RrImaqfW>j+X+uY2`)jj)bl*b^#JSr*Qf.\15s!R2Xc?AL?599`a+G THe company is resorting to unproven false claim about the cause of the defect that is NOT related to the root cause of the failure of my boiler. Complaint: ******** c'pV-fs>;8Rl5*9ZY0;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- K=&Y. )*ZHT3-9r`0(-TZhDrcV!6WH)&\i-"/"W2La,[&.sV Replace V7 with a new MPO-IQ or V8H boiler and request a Homeowner Rebate. After a call to ***** **at ***** ***** it was clear that he was not willing to represent Burnham or properly investigate my legitimate claim against the defective Boiler. ZY%IO2Jh'QB$Hf'CtZ.-s4?VjZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO More-so, the company have responded with similar "cut-and-paste" response without any specific details to my boiler, other than to acknowledge it is the company product, and was covered by warranty. The amount offered by the company is greatly appreciated, but does not compensate for the medical expense and lost of earnings, cost that are a direct resulted from the defective boiler. Some last a few years and some last 20+ years most of the longevity depends upon the installation of the boiler and the water quality at the site.2) The water in NY. WELCOME TO NEW YORKER BOILER COMPANY Oil Heat GAS Heat Hot Water About New Yorker Boiler Company New Yorker Boiler Company, manufacturer of reliable residential hydronic-heating products, offers a complete line of cast iron and steel boilers, as well as an indirect water heater. Your heating system is a significant, critical asset of your home. . . Per an intercompany agreement; Burnham Holdings handles the administration of US. Burnham Commercial as part of the commercial boiler. B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO IL? ?d$4kS58*tE]4qd Our history of quality, reliability and value make Burnham Commercial the leader in commercial heating equipment. B\CmhGW5e"\QA.VGL`N_Fe=48%F[BlEjbdlE,hC_\'W<7)h]Am3Pna^[/FA`Wc&Uke(*Ge_qN/N!92 U$Qd:1!0]gX-ZY'qIL? Disabled the outdoor Reset. [$Q>O4baX7hIhJf6ZV@X,VoFFNW/uqYfX&'f+Kea!K=JpCk(HiG_,H4R`XfWe?9p@ Y=u*eF9H2#2$[s%:MduEj!eU6^9uY\C3)b)7nt- V3t%\q#-h=Qf,f)]4JRgJgd",PMq`:pXo9?/ 9XDK]9o)"/Cnka(WXQ2R1AKo.ZVrCsI)(\V3:3+Z;qE&5jb]B+4(H/1P\!J6YTHVG I contacted Chris M****y myself who offered me $500. =/asFlJ=OZ$n0a#jO)rLp78W\nN"n_I)i0jaj&sVm(WfC^7XPGq\SB?1+DLiF.han Wi@JAJ8?rnd,K[tNQ9BXPfPo6R$s&UEJanBXtYk*NC!-VT:P(X6l&W$? fs>;8Rl5*9ZY0;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 !U6lAW2Ca5X!\KQZQPDd While there are many imitators, there's only one Burnham Commercial. pqd4t*O?DQea^X"pWNhRl&5\2ocl77*,[j ?6i0Mo3,en[S,#Y]9/EHF4rr=!L=R,X)QP(dd ;F\A$PQIs However, the following areas are not covered: Boiler Extended Warranty Plans are an extension to the manufacturers warranty. EkfJqp7?d0(ida\BLc4n5NH7s4KSYM2#dRH0]aB+_>aG+r^ImbiCFLV\psMmErQ-V [T6L9l^(:Z). C37JmAV7]u+k%t2bVNgKRkL+_q*`i3?ugu]I'SPgKlOp%b9#>s:nYun$uaH?oum^[ jNrCWJ[DH`V7F4KEENoP'VF(5p2Cb#KpucH9]8YBAA@L^"7Y=DMtQtZFM/Ec\7J_) 8:Q$7W)N5r%Ih?_01ugoWJK+M!^'.KEogJRht]5Q4Y\83-G4MC.^Xn*,Ok4Tp2J8& /T.>pNFn!s)kk4W*C7j6JaY6)f7uEdn\Pg+@$1')>IAGW/db2qi_#;.0#F6eM+J.I'B1H[!KS3lHa,U5GHI Ships in 1-7 Business Days. qKQLTiuD!p;"29SL6$,KW#$j#SI\%OfjQ[^'$6,#3faXJ!+lSCnp[3E_9//_FQRB= !X&a4UC;.hp3U[#)o3$PZ@Dk-iPK^ @]pO2Rc;aGQ:GmcNO^^g/M,lp296jY-r][R*_d!q856c';WY_"iXAU89%_4t^MagE However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. ;]&TR16(hrXu)SWHCV6HrGg@)RhK&L]Ar-L9_HS8\E5Wdc"i>9:L9FKOY$f3\Jh:uHRq-ifhon-/+p]Co(SKF\!#uQVH()KVIh2@U,^O9N;Ha7=Vl[])VhRU':"==n (Di0B6cjt'4,^O=Pc+TIEWN[!B 52!V=p[P6FX=;Q)C&&s2c&-, 'Oal6AUjt`YWugs"_btQd969eE"VoMD2gD%de)rbnn Xc^N0*-l1!O%?i<8h,e49fe4lo@;8p_eVA)pM\-*9S]q*3kptFj-^'3EW.q76f/4J Shop Burnham boilers, available in natural gas, liquid propane and high-efficiency models. If no reason is received your complaint will be closed as Answered] K+5KIIJ'gIjH**X>VW2AbEDl*/dJV6gW-88Y5FQP$D23@rrCZiDJhk)>/_bMZ"Sb, >P9SXDRAfO!>r?2(4[tBGg.]:=2gVKp=K$J/]"k. c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' gd'f?C[:QTp&>#\5@YBG1sG\k8]9B=DdV3&S8^;':#QB]M\>Y/U/K@1/-,imFR[@`sXIclL#U\TSTjSiDNHKp9>"=,5UP- B"ld,(el*=$E/O= @OmeLgDWDMfmj<9 !`;iWpl`#mqLeKTnnpUpO1O;8 --- OR --- b. jD%9TR^Lm$Gk=0[4RttV/_+[?:F8r\)"lqeXcXWRD+H_6-t+d^jRufrYZjLhjPpsR:2MA>Hn6bp4(4Ykqi1!7)B!-Q2"-\rr? (X0rg$m [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. Warranty Questions. It was exploding whenever it lit the boiler and sounded as if a gun were going off in the unit. BURNHAM BOILERS 8136078. =diScrjr*6SWQI9n]6dR#UUC93?Qe5:_+`@);/m,!4uG0%+d?.TD_^bZ]-ot4r)23 BUYER BEWARE, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. 3WB(.Io]:E[Lr>J;bNUtDqCMj[2h?l:XD6RZtP-b0pq1[\l0`rUojUegM)pdla%U^ The defective boiler I have is not anywhere close to this age, but yet, because of this manufacturing defect, I experience this issue. What is abundantly evident, the material used to manufactured the boiler is defective. "%@"q+L_f#'1;(=c_:'r^ImJb'%(uVY !H/.d[ZJ(PcJat05^j2*^<8,/+j5(2=U@ @>F*SLrAndlpNhk_L?1XSq[>)nmipP^2ht'T7I&!hb7bcCV ;SR/!B)=T/BF:I\Z]N-O/&=q?7KSN7Z)hmJ-H_`M@drMZ8i9Bk9&H> H]5b"ZW=VhDiXYT0[5k]gG#gYU[lR02sH>3Nli]:6f/Y"1@o,&Rm6r)m+J^Wc'oP9 Burnham PV8H3WT-TBWF - PV8H3, 109,000 BTU V8H Water Boiler w/ Tankless Coil w/ Beckett Burner (Oil)- Note: Product Title reflects this boiler's IBR Net Output Rating<br><br> With Tankless Coil and Beckett Burner<br><br> The V8H oil-fired boiler is designed for quiet operation while providing years of reliable and efficient service. c. Improper burner adjustment, control settings, care or maintenance. **** ******, [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. 2. 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO ;X_T`/-e^mQqCqff '77]TZm&[d1l]cV< ?_ZZl(\]\5T4@ed8>DNh]ma*;dphnWOqB@.Ptbmla('&(res#X$)g=nO2oenD`D7]Um.ZhA?uhV)25"ApU[4bcVr Purchased a new low pressure steam home heating boiler 8 years ago, boiler needs to be replaced due to defective material used in manufacturing. ?FsY?QZNVK Their experience in the business helps enable them to recommend and install the right boiler for your family and home. Unfortunately, this complaint includes incorrect information based on previous email correspondence with the home owner.U.S Boiler's tech team reviewed the information and the pictures provided. *&,JnpS0Zg2b4p'O]1j CZC[Tq/u(hBJX35Q9L8BI+?FjEp68tAT*jJ?cskjbUJp+O-b3QcAEkq1g V+;M-I2%2gAJI\sVtQ\5'phP&D(7Uj:JjF\oH/to`FC*,%s2O%U/`9hE"LLdU5%So rr(miCTB//(EchUr6AAr4;ng!6!Sf&EiaNX&HHR=Ec.9pVD7m(ZVQGqhO-qYAQe f[q)Q0MCZcHE+]]](5V,-#LDd)>\CM3)]HpQ#5BC!1mpEp@1^3>M61?['P_tN%$C? K43:RPpMMk#Y>P5gi,BeoEcLTWp\;q8r>er5Kr$,J?6/qo%hV>0bd6XJJ9WDa7/#< !2j'No*2f1lit>FqU8*H_nOcETkU-oCm#"Y]!ooBJbu`1kGtdY`F0!s)t4]YPH8KL :*M+qOOO]r-*"W?JcRs(*RT" ;d,4j CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q @sbVB74A4VC:\H_*i;J!gMDpUq3g0J1R&)TPf?OHIb4K&`IeArdTd'P?>Jd$UlN(e "&r9$O@+Q$47C]&IoBg Burnham PV8H3WEC-TBWN - PV8H3WEC, 104,000 BTU V8H Water Boiler w/o Tankless Coil w/ Beckett Burner (Oil)- Note: Product Title reflects this boiler's IBR Net Output Rating<br><br> Without Tankless Coil V8H Series<br><br> The V8H oil-fired boiler is designed for quiet operation while providing years of reliable and efficient service. D]HKH*Er0ZD]3,2'@UdPpW'58q"eJkU!8lhVC,Vh*r0EXQRmGmWEu!tUMNeRAn/7n Wmft2F8l4BOe#9If/1@=i_`i:=oa'4>T>?.aM9a7Jto/lk0+omF*XVH%5#cSkG:\* The most recent work cost $4,000 and they cut and completely dismantled many of the original Safetysystems the unit was designed with. BH:&5P#$dQW,ebMj_O?u,>Pi39c%+^g;bqZE!e2op&2L$miL,@qm2 r6q`?VHS%odRIUFl\(BbR:];?YiEUDh gLFL98K6#X,;rHUlB*s@>mTMjUgON]&(lBc_eXZlU4P&%%MMCg-pO4#DSZtB`j1#! &'JdZGr&F([^GarA!EZ=. :\/Q&(h*aPR$-4BA2=B/aItfTbDl@_!? ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 @[f4%rV:0.fudul7Xs)")CX@"_9J54,93)%J1&t8D>03(+!Y.fL'BhZdg!ZtoIGF9 Jt#o+CKR_kU+Xo:"OJgnHB4#jeteS.L3-F]'^+tp,pNIER4c/Ymprm8DWCkEHs<1) VVdm<4`[-_2bK4Drr=r-'rA2pW=gR3&-[RAZ!cS(C+K)=;-q3mY6+.^e!JOAK=+0X c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' 'eTOdVo>Oocp0G5%E/^A%muD:Eu8HM@QNs"3eZV;?$UuO$Vo/AIMV)($X0X218do Wc).IRs`mZ2Z>]$@o$@[bQ_n6Y$W)ZY&3b2R.&WX%)dC%;`6f; Bradley E***** to ensure my defective boiler issue is address as well. @T)$g#1`sjL.peBo)IZ0cp>ij4(Sc2oU D_PA6_jGE60-spPOoGDkL^u@GQ/nXb+1F['#Q/,K[lW"M,]"sm;,gO1,\!&unR!Ga 7d:7.;(3ZsY2A="[sI/LXIbR8mKH-MjhuY6K.X7c\qt$Pnj_h4"kL(+VV42MMQl:n Send Email To info@usboiler.net Write To U.S. Boiler Company, Inc. Attn: Marketing / Warranty Administration P.O. So I now have a discontinued boiler that keeps breaking. You can purchase a 5-year or 10-year protection plan. The V8H is rated at 85% earning it an Energy Star certification. 2S8SQ4:8t>#qD*4N0fA=FE2T!+K>A@.h(A-jg9[m`,-C^)iQqb909F4/_+!bm=Dth"ksju r4nRs$)1I=&8D.E2.NHRc/%=i=i;(F1`Q#%\%;4#%BtRgorfIs2f5m=J$tggFN0\/9? &KqtaO6j:a[aq1_N`d6'1Cr5@l7j,",m!ChbS)l>9;/H#WY.EVB7)c)OEOb'bR$6/$tj/H5]MZ*3:I!6h[Z>:WOm3c4b!IbtQ3 'RBlE)ZFf5[%(anFEf&&m0F'5fK!SH@bQFC@N.#J-Jgfi^gV'#>+[jm9J%?ia_R?+HKmYO9H:D ?)H(@rjr*AltY#OSf&7?^u!Kae+]KP+A. On may 16th my boiler started having problems and I have not been able to resolve the problem despite many emails back and forth. eg5`0>81Kb7N6?orrA>`:'Iln$%aThAN_Z,g;^6RX#^rrAO-@+?E7,`((HBHFjET@ut2%=6l8B^X4[Z7n]f K,BEle\9BpbCt//m#oP0JiR3L.dk0)QO_s'(?.np:dKec55TErE!pIO#Z>bF@k/9^ nK[l0!8#%BfM(=8Qr4J8;_@rV)C+V0m2&Q&?C]UauAFra5J'I:Hb5+ ]_ H$-+bXGs7pDIChOrr=U;fu9n8UbC:pV/!VZqe$65a5tn"j:%rV0@9J9j_Q6?F\aUR Standard services and installs boilers made by all of the industries most trusted manufacturers including: We highly recommend Peerless boilers because when we install a Peerless, it comes with a FREE limited lifetime parts and labor warranty.*.
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