The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. See all features. VirtualFlex is more than just a contact center model. Message & data rates may apply. Login to track your existing support requests. (sales@liveops.com) Press & Media. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Freedom. Click here for technical info. When unexpected events occur like global pandemics health needs can rapidly change. 5.0. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. FLEXIBILITY AT SCALE. Good pay, ability to make your own schedule. Compensation . Flexibility. We create better outcomes by seeking out and integrating diverse perspectives. Empathy is part of Liveops agents DNA. Its our approach to providing the most exceptional customer service agents a business can find. Liveops exists to improve people's lives, and . VirtualFlex solves for that. Push either the users Okta password or a randomly generated password to the app. Copyright 2023 Liveops, Inc. All rights reserved. Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. They are empathetic and committed to each interaction with your customers. Liveops appeals to an agent profile with the soft skills and life experience to understand the vulnerability people feel about their health and the ability to be reassuring in the face of uncertainty. Want to become a Liveops agent? Liveops exists to improve peoples lives, and this extends into the agents that connect with your patients and members. Add this integration to enable authentication and provisioning capabilities. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. The background/credit check requires a $45 processing fee paid directly to our vendor. Director of Customer Care, healthcare organization. irda online agent registration portal& 39, liveops agent portal and liveops nation com. Are you an employee? Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Youll have the opportunity to help thousands of people live their dream of owning a successful home business. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. https://www.liveops.com . We've been partnering with Liveops since 2010 for all our inbound needs. Required fields are marked *. This app integration supports Single Sign-On. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. In healthcare, engagement and patient connection are paramount. If this is your first time hearing about Liveops and you are thinking of applying, check out my other video about Liveops HERE https://youtu.be/UNdtdSYpq-8And APPLY to Liveops HERE https://infl.tv/kxbdShow Notes Intro 0:00 UPDATE 1:111 IWIK #1 2:182 IWIK #2 3:053 IWIK #3 4:284 IWIK #4 5:045 IWIK #5 5:366 IWIK #6 6:257 IWIK #7 9:538 IWIK #8 11:239 IWIK #9 14:56 IWIK #10 16:21 BONUS watch to see Outro 20:43 My purpose with any content I create is to make others aware of all the opportunities that are available to them to create income online.My Cambly Referral Link: https://www.cambly.com/invite/DAESHA2?st=031321\u0026sc=4BLOG: www.teacherdaesha.comConnect with me on social media:IG: https://www.instagram.com/teacherdaesha/LinkedIn: https://www.linkedin.com/in/teacher-daesha-tefl-3845321ab/Twitch: https://www.twitch.tv/teacherdaeshaTip Jar: Buy Me A Coffee https://www.buymeacoffee.com/teacherdaesha Paypal https://paypal.me/teacherdaeshaQUESTION - Have a question about starting a side hustle, teaching online, or anything else? Build a thriving work-at-home business providing remote customer service for top brands. They want right-time. Our scalable platform lets agents define their availability. Groups can then be managed in Okta and changes are reflected in the application. Passwordless. Our developer community is here for you. This network has hard skills in your industry, and soft skills from life experience. To find out more, read our Privacy Policy and Cookie Policy. The agent community sits at the core, and we dont take this lightly. Find Out How & Apply . Developer Center. View our background and credit check requirements here. 1099 Independent Contractor offers no benefits, Paid by the minute. Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. We call this agent community Liveops Nation. Liveops energizes agents through rewards and recognition. Excellent company! Login. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. This means you can choose when, where, and how often to work! transparency. Support. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. Find Out How & Apply . Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider. Were here to improve peoples lives. They have the soft skills and life experience needed for empathetic member advocacy, with proven increased level of CSAT and NPS ratings. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. View our background and credit check requirements here. Thank you for sharing your experience with everyone! The background/credit check requires a $45 processing fee paid directly to our vendor. Virtual. Copyright 2023 Liveops, Inc. All rights reserved. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. About Liveops. The application can be defined as the source of truth for a full user profile or as the source of truth for specific attributes on a user profile. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. Documenting details of calls and customer interactions. Join the Liveops corporate team and help improve peoples lives. Pros. We use cookies to improve your experience on our website. We have had the pleasure of working with Liveops for the past two years, where they handled all of our manpower requirements. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Learn how. Without a doubt, they are the most organized company weve ever worked with. . Job Work/Life Balance. Innovate without compromise with Customer Identity Cloud. Autonomy. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . Find Out How & Apply . As an agent with Liveops, you are a self-employed independent contractor, not an employee. With Liveops Nation behind you, the. Creatively solving problems. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. You are using an unsupported browser. Liveops: Flexibility. We work in service of our Agents, Clients, and Employees. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. I love the freedom element. I love that I can use the empathy and communications skills I learned in school to help customers for the luxury brand I serve through Liveops as well as the patients I treat as a nurse.. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. Liveops has helped us pass through tough times with an outstanding level of flexibility, especially during the pandemic. Scottsdale, AZ liveops.com Joined January 2009. Within hours, virtual agents can flex to meet the needs of your patients in times of new product launches, irregular marketing schedules, and unexpected events. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. Liveops is a virtual call center offering on-demand virtual agents for enterprise sales and customer service needs. View our background and credit check requirements here. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. I trust them and look forward to a deeper partnership in the future. Community. You are using an unsupported browser. We use cookies to improve your experience on our website. The ability to create your own schedule is one of the best perks of being an Independent Contractor Agent with Liveops. Help source new agents, certify and prepare them to take calls, and build relationships with the agent community. Hope, the above sources help you with the information related to Liveops Agent Portal Okta. And, it's why some of the biggest enterprise names trust Liveops agents to represent their brand. It's a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. From answering difficult questions to help protocol compliance and retention, Liveops virtual agents ensure a high-quality experience in a safe and secure environment. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. We are empathetic, good-natured, down-to-earth people who like to have fun. LiveOps Inc. Pay, Vacation time, You get to work from home. In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Knowledge Base. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Researched & Written by Ann Rozier on the FlexJobs Team. Liveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. Also the hiring process is long and it's unpaid. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Your email address will not be published. To navigate, press the arrow keys.Locations.CountryCityAddressUnited StatesRedwood City203 Redwood Shores Pkwy3 more rows. Liveops mobilizes reliable, brand-certified agents. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Copyright 2023 Liveops, Inc. All rights reserved. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. Client opportunities may have additional requirements, including expanded client-specific certification. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. The fees paid cover services provided in the two weeks prior to the payment date, if submitted. See Capabilities for more details. Health doesnt have open hours. Liveops experienced agent network can deliver services when you need them, including days, nights and weekends. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Healthcare and Medicare enrollment can be complex. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Liveops exists to improve people's lives. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Log in. I love the flexibility. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. A hallmark of Liveops is the idea that learning and improving are never done. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Your ticket has been created and you have been emailed instructions to activate your account with which you can track your ticket status Single Sign On. Director of Customer Care, healthcare organization. However, once applicants become agents with LiveOps, agents agree and consent to allow LiveOps and its affiliated companies to gather, maintain, and use for its benefit statistics, analytics, and information from agent's call volume, detail and performance. Note from the editor: The author, Shelly Strom, is a longtime freelance . Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. Strengthening an agents sense of belonging and connection improves their lives and leads to better customer experiences and client outcomes. Certification courses provide the learner with critical knowledge related to the client and call types, as well as how to deliver a successful customer experience. Virtual Agents | Blog. The agent community comes together . Liveops Job Board. Welcome to Liveops Agent Services LLC Shiftboard Login Page. Read more. Improving Peoples Lives. show about fbi agent and dimensional portal. Attack Protection. I like to help people. Contribute towards the continued success of Liveops by lending your expertise in the areas that every business needs to stay at the top of their game, and continue to be an industry disrupter. Their consistency, professionalism and customer service are unparalleled in the industry. Your customers deserve the best at every touchpoint. Join Liveops Nation and experience the freedom and autonomy of being self-employed! We use cookies to improve your experience on our website. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Accounts can be reactivated if the app is reassigned to a user in Okta. Quickly assessing customer needs and providing sound solutions. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. You may also receive performance-based pay or other incentives. The only downside is (and it hasn't always been like this) but they have been over hiring and you may find yourself vying for the hours to make a living. There is absolutely no paid training. If you love helping improve peoples lives we want you to work with us. You are paid for talk time only and without talk time, there is no pay. to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portals downloads page. The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. VERY FLEXIBLE, You pay for all your own computer equipment and internet/phone. Learn more about us at www.liveops.com. To accept cookies continue browsing as normal. Join Liveops Nation and experience the freedom and autonomy of being self-employed! To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. Returns the exact phrase match within quotes. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Join the teams that work behind the scenes to make Liveops one of the most innovative companies in the virtual contact center space, including client solutions, IT, program development, workforce management and everything that goes into making our solutions stand out. The world class support of Liveops and unparalleled access to world-renowned clients. You can also manage cookies in your browser settings. Learn about Liveops Enterprise Solutions Click Here . With world-class customer support and education to serve multiple professions, we're here to help professionals reach their career goals. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. 3,309 Following. The cons are being able to work in your own home. Talent deserves opportunity. Average Liveops hourly pay ranges from approximately $10.00 per hour for Secret Agent to $30.33 per hour for Receptionist/Administrative Assistant. Online continuing education and CPE course catalog for insurance professionals, CFP, CPA, Enrolled Agents, and Tax Preparers. Liveops is a legitimate company. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brands success. Work outside the perimeter. Weve got the experience, the knowledge, the agents and the solutions to give your enterprise business a competitive advantage where it matterscustomer loyalty. Get started on your new home business Flexibility. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. Username / Email. The background/credit check requires a $45 processing fee paid directly to our vendor. Im also a nurse. Fully remote, hybrid, and freelance opportunities at Liveops provide "unparalleled flexibility and work-life balance." Previous openings have been posted in . Create success for our clients by working cross-functionally to build strategies that maximize program results. This login is to access our Shiftboard online scheduling and people management system. Forgot password? Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. The background check requires a $24.99 processing fee paid directly to our vendor. Liveops Okta. Organizations. I am being paid to do what I enjoy, which is helping people. Your customers deserve the best at every touchpoint. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. Okta Browser Plugin protects your passwords and securely logs you into all your business and personal apps. National and Local Networks, 401(k) (Traditional and Roth) Go Further; Marketplace. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 To find out more, read our Privacy Policy and Cookie Policy. The average Liveops salary ranges from approximately $21,667 per year for Virtual Assistant to $181,757 per year for Software Engineering Manager. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. 7,827 Followers. We are passionate about the agent experience, because we know agents have many choices in their careers. Hard to get in contact with managers for help. Earning potential. Support. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Their consistency, professionalism and customer service are unparalleled in the industry. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour.
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